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FREQUENTLY ASKED QUESTIONS

How Long Will It Take To Get My Order?

It depends on where you are. Orders processed here will take 03 - 10 business days to be delivered. Delivery details will be provided in your confirmation email.

Return & Warranty?

As most of our products are fragile, what if it arrives broken at your place? No need to worry, our company offers a full replacement or repair guarantee in such cases. Make sure you provide the proof and always unbox the sign while making a video (who knows if it becomes an aesthetic unboxing video to bring more smile <3)

What Happens To My Photo After I Receive my Order?

We take privacy really seriously. Any images you upload will be safe and secured by using the latest encryption technology on our website.

Once the customization process has been completed and your order has been received, we will delete all personal information including photos and messages.

Any Other Questions?

You can contact us through our contact page! We will be happy to assist you.